25 questions answered by the MyBnBDesign team
How does virtual STR design work?
Virtual design follows the same proven process as an in-person project, just delivered through video, digital tools, and organized documentation. You share your floor plan, photos, measurements, and goals, and we develop a concept, layout, and complete shopping list with every item sourced and priced. Because we manage the process from our end, you get the same professional result without needing to be in the room.
Do I need to be at the property for the design process?
No. Most of our remote clients never need to be on site during design, and many are not even in the same state as their property. We work from your measurements, photos, and video walkthroughs, and we coordinate with local helpers for deliveries and installation. You stay informed and in control without having to travel.
How do video consultations work?
We schedule a video call using the platform that works best for you, such as Zoom or Google Meet. During the call we discuss your goals, budget, target guests, and local market, and we often ask you to give a live or recorded walkthrough of the space. We then record key decisions and send a written summary so nothing gets lost after the call.
Can you show me what the finished space will look like before I buy anything?
Yes. We create 3D renderings and mood boards that show furniture placement, color palettes, lighting, and finishes in your actual floor plan. These visuals help you spot issues early, compare options, and approve the design with confidence before any purchase is made.
How accurate are your 3D renderings?
Our renderings are built from your real measurements, so scale, layout, and furniture placement are very accurate. Colors and textures can appear slightly different on screen than in person, which is why we also provide product links, swatches where useful, and detailed specifications. Think of the render as a precise planning tool that closely matches the final result.
How do you get accurate measurements without visiting?
We provide a simple measurement guide with room-by-room instructions, and you or a local helper can capture dimensions with a tape measure or a laser measure. Many clients also use smartphone scanning apps for quick floor plans. We review everything and ask follow-up questions or request photos to confirm key details like window sizes, ceiling heights, and doorway widths.
What if I send the wrong measurement?
It happens occasionally, and our process is designed to catch it. We cross-check measurements against photos and floor plans, flag anything that looks inconsistent, and verify critical dimensions for large furniture before ordering. If something still turns out to be off, we work with you and our vendors to find the quickest fix.
How do shipping and delivery work for remote projects?
We consolidate and schedule deliveries so items arrive in an organized order that matches the installation plan. Orders can ship directly to your property, a local receiver, or a storage location, and we track every shipment in a central log. We share delivery updates with you so you always know what has arrived and what is still on the way.
Who receives the deliveries if I am not there?
You have several options. A local property manager, cleaner, friend, or family member can receive packages, or we can arrange scheduled delivery windows with an installer on site. For larger orders, white-glove delivery services can bring furniture inside, assemble it, and remove packaging, which is often the most hands-off option for remote owners.
Do you coordinate local installers and assemblers?
Yes. We work with vetted local installers, handymen, and assembly teams, or we coordinate with your existing contractors or property manager. We provide them with a clear installation plan, room-by-room layouts, and photos of the intended result so the final setup matches the approved design.
Can my property manager or cleaner handle the setup?
Often yes, particularly for styling, bedding, and final touches. We give them a detailed styling guide with placement diagrams and checklists. For assembly-heavy projects or specialty work like wall mounting and lighting, we usually recommend a professional installer so the result is safe and polished.
What communication tools do you use?
We typically use email for formal approvals, a shared project board for tasks and files, and video calls for key decision points. Many clients also prefer text or messaging apps for quick questions. We adapt to the tools you already use so communication feels easy and nothing slips through the cracks.
Can you work across time zones?
Yes. We regularly work with owners in different time zones and schedule consultations at times that work for you, including early mornings or evenings. For day-to-day updates, we rely on written summaries and recorded video updates so you can review progress on your own schedule.
What is the difference between a site visit and a virtual-only project?
A virtual-only project relies entirely on remote tools, while a site visit adds an in-person assessment and hands-on setup. Site visits can be helpful for larger or more complex properties, luxury estates, and projects with special architectural features. Many clients choose virtual-only for efficiency and cost, and we are upfront about when we believe a visit would add real value.
Do you offer a hybrid approach?
Yes. A hybrid approach combines virtual planning with a targeted on-site visit, often during installation or at the final styling stage. This gives you the efficiency of remote design along with the polish of an in-person finish, and it works especially well for high-end properties or tight launch deadlines.
How do I track the progress of my project?
You receive a project timeline with clear milestones for concept, approvals, ordering, delivery, and installation. We maintain a shared tracker that shows the status of each item, and we send regular updates so you always know where things stand. If anything changes, we flag it right away and explain the options.
How does the approval process work?
We present concepts, layouts, and product selections for your review at defined stages. You can approve items, request revisions, or swap pieces, and we do not place orders until you sign off. This keeps the process transparent and ensures there are no surprises on budget or style.
How many revisions are included?
Our standard process includes rounds of revisions at the concept and product selection stages so the design truly reflects your vision. The exact number depends on your package, and we outline it clearly at the start. If you want to explore additional options beyond the included rounds, we will share the details before any extra work begins.
What happens if a delivery is delayed or damaged remotely?
We monitor shipments and address problems quickly. For damaged or delayed items, we handle vendor claims, arrange replacements or substitutions, and adjust the installation schedule as needed. Documented photos from your local receiver help us resolve issues faster, and we keep you updated throughout.
What if something does not look right once it is installed?
Send us photos or a short video and we will review it together. Most issues, like furniture placement, styling, or lighting tweaks, can be corrected remotely with clear instructions for your local helper. For larger problems, we coordinate repairs, returns, or replacements and keep the project moving toward your launch date.
Can you design a property in another state?
Yes. Out-of-state properties are among the most common projects we handle. We research local market conditions, guest expectations, and regional style preferences, then coordinate local logistics for delivery and installation. Distance rarely affects the design quality, and it often makes our organized process even more valuable.
Do you work on international properties?
In many cases, yes. International projects require extra planning for shipping, customs, voltage, furniture sizing standards, and local sourcing. We often source locally where possible to reduce costs and delays, and we provide a clear logistics plan so you understand the timeline and costs from the start.
How long does a remote design project take?
Timelines vary by property size and scope, but most projects move from kickoff to a fully furnished space in several weeks. Concept and approvals typically take the first portion, followed by ordering, shipping, and installation. Lead times for custom furniture can extend the schedule, so we flag long-lead items early and plan around them.
Is virtual design more expensive than in-person design?
Usually it is not. Remote projects avoid travel costs and let us source efficiently and consolidate shipping, which often saves money. Costs for local installers, delivery services, or optional site visits are discussed upfront so you have a complete picture of your budget.
How do you make sure the final result matches the design?
We provide a detailed installation plan with room layouts, product placement, and styling instructions. After installation, we review photos or a video walkthrough with you, and we correct any differences before listing photography. This final quality check ensures the property is ready to impress guests and photograph beautifully.